Email us
Write to hello@remindly.com for anything: a question, a bug, a feature you're missing, or help with billing or your account. A real person reads every message and replies by email.
It helps to say which Remindly you're using (iPhone, iPad, Mac, the web app, the Web Clipper, or Claude or ChatGPT), what you did, and what happened instead of what you expected. Don't send your password or a locked note's passphrase; we never need them.
Email hello@remindly.comGuides
Short, step-by-step guides cover most questions. See all guides, or start with these:
Your account and plan
- Sign in at remindly.com/login with your email and password, an emailed code, Apple or Google.
- Pro is managed in Settings → Plan on the web: upgrade, change your card, or cancel. Cancelling keeps Pro until the end of the period you've paid for. Yearly charges are refunded in full if you ask within 14 days; reply to your receipt or email us. The details are in the terms.
- Connected assistants (Claude and ChatGPT) are listed in Settings → Integrations, each with Revoke.
- Delete your account from Settings → Delete Account, in the apps or on the web. It removes everything, permanently. Export your notes first if you want to keep them.
Privacy and terms
- Privacy policy: what Remindly collects, why, and how to export or delete your notes.
- Terms of service: the terms for using Remindly, including Pro, the apps, the Web Clipper and the Claude and ChatGPT connector.
Remindly is made by Thinksoft Solutions, LLC, 7251 Maple Grove Rd, Cloquet, Minnesota 55720, United States.